I admit--I'm one of those nerds who reads things EXACTLY as they're written. If you leave out a comma or misconjugate a verb or, heaven forbid, omit an apostrophe, I will stare blankly at the page. Lost. It will sound like total gibberish in my head. I can't help it. Punctuation is intuitive to me (unlike spelling, unfortunately), and those tiny writing road signs guide me to what you're trying to say. Pull out a sign or stick it in the wrong place and you're setting me up for a mental crash.But I'm in the minority. And a tiny minority at that.
How do you argue with "I just don't like how it looks"? I mean, I can pull out my style guide and point to the paragraph that clearly states, nice and simply, how a dash is needed between two adjectives that describe a noun, or an apostrophe comes after a collective possessive s--and not to pluralize. It's right there, in black and white. But no, you insist, it just doesn't look nice.
So, after my 3rd email attempt to explain the rules and how they're important and how they help people understand what you're trying to say and that clear communication is important, I finally give up. The AE is giving me her understanding-but-exasperated look. The client is slowly losing patience with the muddled look that is my poor dash, my battle-wary apostrophe. And so I grunt. And I sniff. And I cave.
Goodbye "8 months' free service". Hello, unintelligible.



